Enterprise, Site, and Program Administration, Batch Upload, ETO Connect, and API Documentation
101 articles
Manage My Enterprise#Enterprise
Add New Site#Enterprise
Editing Home Pages#Enterprise
Edit Home Page Links List#Enterprise Before adding links to your Home Page, remember that user role based access rules do not apply to links added to the home page.
Enterprise Enroll: Search Settings#Enterprise This article explains the Search Settings for Enterprise Enroll. This feature is only applicable for Enterprise Managers.
Database Backups, Data Imports and ExportsThis article reviews available features or services for backing up, importing and/or exporting data in ETO.
Enterprise Participants | Duplicate Participants#Enterprise Enterprise Participants is a feature to determine the unique and unduplicated count of all Participants across the enterprise.
Enterprise Participants | Sync Participant Demographics#Enterprise
Duplicate Participants | Enterprise Participant Automatic Link#Enterprise
Restrict User Access to Single Participant Record
Add-Ons | ETO Sandbox
Sandbox | Log In and Manage AccountsSandbox logins and user accounts.
Federated SSO | Overview & How-ToHow to manage Single Sign-On in ETO #SSO #SingleSignOn #Login
FAQs | Federated SSOFirst time SSO user in ETO? Seasoned SSO veteran? This article will compile a list of common questions related to Single Sign On in ETO.
FAQs | SQL Database ExportsThis living document provides answers for common questions regarding recurring and one-time ETO database exports.
FAQs | SFTP (Secure File Transfer Protocol)SFTP is an added feature utilized by ETO customers to transfer data to ETO. This article gives an overview of setting up SFTP.
ETO Engage SetupUse these steps to double check that your ETO Engage configuration is set up correctly.
ETO Engage Terms of Service
TouchPoint Security for ETO Engage
Enterprise | Manage Workflow Templates#Enterprise #Workflow
Add-On | Add Context Bar for Users
Add Legal Use Statement to Enterprise#Enterprise
Federated SSO | Select From Multiple User Pools
Manage My Site#Enterprise
Edit Existing Forms (TouchPoint, Referral, Collection Type, Approval)#Forms Edit TouchPoint, settings, Collection types, Referrals, Approvals
Change Default Program when Logging In#Enterprise change login landing page
Change Idle Timeout Interval#Enterprise
Copy Site or Program in ETOTransfer data or copy configuration across programs or sites in ETO
Applying Site Navigation Templates#Enterprise
Back Up/Restore ETO Configuration#Enterprise
Add or Remove Participant Fly-Out Menu Links | Quick Search#Enterprise | Quick Search
Manage Feeder Tables#Enterprise An overview of the Manage Feeder Tables functionality.
Manage Sites#Enterprise
Disable a Site#Enterprise
Manage Site Navigation#Enterprise
Manage Site Navigation | Additional Features#Enterprise
Manage Site Navigation | Custom Rules#Enterprise Create and manage custom or CxRules for Site Navigation features.
Multi-Factor Authentication Settings#Enterprise
Add New Staff | Site Administration#Site Administration #Add User #Add New Users
Unable to create SSO Login: Email not unique
User Roles in ETODescription of ETO User Roles and their capabilities, functionalities, and information on best practices.
Manage User Accounts#Enterprise
Manage User Accounts | Disable User#EndUser
Manage User Accounts | Re-enable User#Enterprise
Merge User AccountsMerging two emails that exist in two unique Enterprises to one email that has access to both Enterprises.
Who Is OnWhoIsOn or Who Is On #Enterprise
Manage Release of Information Security#Enterprise Please speak to your account manager if you are interested in this feature.
Question Bank | Add and Edit Questions#Forms
Batch Upload Attachments | Setting up your SFTP clientBasic instructions on setting up your SFTP client for use with ETO's Batch Upload Attachments feature.
Add Logo to View TouchPoint Print Page#Forms Touchpoints
Manage Programs#Enterprise An in-depth overview of the Manage Programs feature
Manage Programs: Disabling a Program#Enterprise
Manage Programs | Confidential Programs#Enterprise
Manage Program Groups#Enterprise
Manage Programs | Participant Eligibility (Add-On)
Manage Programs | Participant Capacity#Enterprise
Guest Programs#Enterprise
Review Staff Efforts#EndUser
Confidential Programs | Quick Search#Participants
Confidential Programs | Participants: Find Participant (C)#Participants confidential, Participant search, Site search
Confidential Programs | Find Participants (C) vs. Find Participants#Participants
Confidential Programs | Enroll Participants (C)#Participants – confidential Program, quick search, enroll Participant
Batch Upload | Main PageUploading data to ETO using the Batch Upload feature.
Batch Upload | Tips and Troubleshooting#Enterprise Batch Upload, troubleshoot, best practice
Batch Upload | TouchPoint Responses#Enterprise Batch upload
Batch Upload | Required Questions in TouchPoints
Batch Upload | Participant#Enterprise
Batch Upload | Participant (required demographics not required) (Legacy)#Enterprise
Batch Upload Fake Participants
Batch Upload | Caseload#Enterprise
Batch Upload | Referral Batch Upload#Enterprise
Batch Upload | Referrals (Legacy) to Entities#Enterprise
Batch Upload | Family Batch Upload#Enterprise
Batch Upload | Family Touchpoint Response
Batch Upload | Collections#Enterprise
Batch Upload | Entities#Enterprise
Batch Upload | Entity (required attributes not required) (Legacy)#Enterprise
Batch Upload | User Batch Upload#Enterprise
Batch Upload | Participant Assessment#Enterprise
Batch Upload | Participant Housing#Enterprise #Housing
ETO Connect | Main PageWhat can ETO Connect do for my users and administrators? #Connect #EndUser #ParticipantLogin
ETO Connect | Use Cases
ETO Connect | TouchPoints Best Practices and LimitationsBest Practices for Touchpoints in Connect
ETO Connect | Internet Explorer Settings For Adminshttps://admin.socialsolutionsportal.com needs to be added to Trusted Sites before accessing ETO Connect for Admins #Connect
ETO Connect | Register and Manage Participants#Connect #Intake #NewParticipants #Duplicates #Enable #Disable
ETO Connect | Participant Notifications#Connect #Intake #messages #notifications
ETO Connect | Participant Login and Connect ViewThis article reviews the Participant's view of ETO Connect #Connect #Intake #NewParticipants
ETO Connect | Update Participant EmailsThis article covers how to update Participant emails for ETO Connect access #Connect #Participants
ETO Connect | TouchPoint Permissions#Connect #Touchpoints #Limitations Manage TouchPoint permissions in Connect separately from TouchPoint Form Security in ETO
ETO Connect | Add and Publish Intake Form#Connect #Intake #NewParticipants
ETO Connect | Data in ETO Results
API | Main Page
FAQs | APIAnswers to frequently asked questions about the API. NOTE: This guide is for the standard API, NOT QaaWS or the Business Objects API.
API | Log In to the API#Enterprise
API | "Action" parameterThis parameter may be seen on several API calls.
API | ADD or EDIT a Participant/API/Actor.svc/participant/{useNullValues}
API | Dates in the API#Enterprise
API | UPDATE TouchPoint Responses#Enterprise
API | GET and UPDATE TouchPoint Responses#Enterprise Used to update and view TouchPoint responses with the API.
API | GET, UPDATE, and ADD Collection TouchPoint Responses#Enterprise Used to view, update, and add TouchPoint Responses to a Collection
GET /API/Search.svc/Search/Enrollment