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ETO Connect | Use Cases
Updated over a year ago

Below are examples of how clients have used ETO Connect:

Intake Forms

  • Create a TouchPoint that includes eligibility criteria. Pull eligibility questions into the Intake Form. Program staff can review responses in ETO and determine which Participants are eligible for services.

  • Create a TouchPoint that functions as a consent form. Pull into the Intake Form. Electronic signature elements can be included in the TouchPoint if necessary.

  • Create a TouchPoint that includes a question like "What are your service needs?" and provide a list of non-exclusive choices. Program staff can review responses in ETO and use Internal Referrals to direct the Participant to Programs (and/or Entities) that match their needs.

TouchPoints

  • Scheduling/availability

  • Preparation for an upcoming service. Example question: "What do you want to discuss in our meeting?" This would start a TouchPoint response the program staff would complete during or after the service.

  • Pre and Post Assessments

  • Alumni tracking to gather data for long term outcomes. Examples: job retention, graduation, stable housing, sobriety, financial goals

  • Student assignments


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