Answers to frequently asked questions about the API. NOTE: This guide is for the standard API, NOT QaaWS or the Business Objects API.

Updated over a week ago

Note: The standard ETO API is not currently under active development, and may be prone to experiencing unexpected behaviour. However, many of the endpoints are fully functional.

A general rule of thumb is to make sure your API call is similar in format to the examples linked in our API documentation page.

Q: Why am I receiving a 502 error in my API call?

There are a few possible causes of a 502 error (this list is not exhaustive and may be expanded over time):

  • You're using the Authentication Token where the Security Token should go, or vice-versa

  • Your API call contains an invalid value somewhere, like the Action parameter, for example.

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