15 articles
Searching for Articles#ETOChat #KnowledgeBase #Articles #Search #Find
Copy/Paste without Formatting#FAQ Sometimes pasting in ETO requires pasting without formatting.
Copy/Pasting without Formatting in Word#FAQ Turning off straight quotes and keeping special characters out of Copy/Paste from Word.
How to Take a ScreenshotHow to take screenshots for your Support inquiries. This article links to official manufacturer sites.
How to Check Your Internet SpeedIf you are concerned with slowness in ETO, here is how you can ensure you have the internet speeds required to run the software.
What is my IP Address?#FAQ Information on how to find your IP Address and what it is.
Robot Errors and Unexpected ErrorsResolving and reporting robot errors and unexpected errors.
Find Response ID in ETO and ETO Results#Forms Touchpoints Response ID
FAQs | Accessing your "Who Am I?" Information#FAQ How to find your "Who Am I?" #WhoAmI
How to locate your "Where Am I?" information#FAQ #WhereAmI
ETO ChatETO has developed a new chat accessible by all ETO Admins.
Zoom Remote SessionZoom meeting for Customer Support remote sessions
Allowing Bonterra Support Emails by IP Address#FAQ #Whitelist #Allowlist #welcomelist
Allow-listing Emails in InboxesWhitelist, allow-list, welcome-list, Gmail, Outlook, Mac
Unsubscribe from Bonterra's Mailing List#FAQ