How to Take a Screenshot

How to take screenshots for your Support inquiries. This article links to official manufacturer sites.

Updated over a week ago

Note: Please ensure that the area captured either does not include PHI (Protected Health Information) or PII (Personally Identifiable Information); You may have to edit the screenshot on your device to hide this information, in some cases.

We have compiled links to various resources below on taking screenshots on the most common devices an agency might use:

Note: For Android devices, your instructions may vary from device to device. Check with your manufacturer's website for accurate instructions.

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