Attention: Social Solutions is now Bonterra. Please bear with us as we update our screenshots to match our new name.

In ETO Chat, you can search for articles within the Chat bubble!

When looking at articles in the chat, they can appear narrow. You can always ask the Customer Support Representative you are speaking with for a direct link. You can also find the article through the web browser version at: <a href="https://intercom.help/eto/en/" rel="nofollow noopener noreferrer" target="_blank">https://intercom.help/eto/en/</a>.

You can use the "Help Manual" button under "Help" on the <a href="https://intercom.help/eto/en/articles/5042724-navigation-bar" rel="nofollow noopener noreferrer" target="_blank">Navigation Bar</a> to access the main page for articles. Additionally, you can visit: <a href="https://intercom.help/eto/en/" rel="nofollow noopener noreferrer" target="_blank">https://intercom.help/eto/en/</a>.

From here, you will have the ability to navigate and search across all of our articles.

Articles are organized by <a href="https://eto-articles.socialsolutions.com/en/">Collections</a>, and each Collection has sections for different subgroupings of articles.

<a href="https://eto-articles.socialsolutions.com/en/collections/1484017-faq-and-getting-started">FAQ and Getting Started</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/1599629-participants-demographics-enrollment-families">Participants: Demographics, Enrollment, Families</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/1599706-forms-referrals-touchpoints-collections">Forms: Referrals, Touchpoints, Collections</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/2209398-entities-attributes-and-enrollments">Entities: Attributes and Enrollments</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/2209128-enterprise-admin-dashboards-batch-upload-program-groups">Enterprise Admin: Dashboards, Batch Upload, Program Groups</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/1599664-end-user-management-alerts-workflow-approvals-caseloads">End User Management: Alerts, Workflow, Approvals, Caseloads</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/1597577-reporting">Reporting</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/1783637-eto-results">ETO Results</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/2209126-legacy-efforts-points-of-service-barcode-sync">Legacy: Efforts, Points of Service, Barcode Sync</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/1769183-release-notes">Release Notes</a>

<a href="https://eto-articles.socialsolutions.com/en/collections/1716454-videos">Videos</a>

1. <a href="https://eto-articles.socialsolutions.com/en/collections/1484017-faq-and-getting-started">FAQ and Getting Started</a>
2. <a href="https://eto-articles.socialsolutions.com/en/collections/1599629-participants-demographics-enrollment-families">Participants: Demographics, Enrollment, Families</a>
3. <a href="https://eto-articles.socialsolutions.com/en/collections/1599706-forms-referrals-touchpoints-collections">Forms: Referrals, Touchpoints, Collections</a>
4. <a href="https://eto-articles.socialsolutions.com/en/collections/2209398-entities-attributes-and-enrollments">Entities: Attributes and Enrollments</a>
5. <a href="https://eto-articles.socialsolutions.com/en/collections/2209128-enterprise-admin-dashboards-batch-upload-program-groups">Enterprise Admin: Dashboards, Batch Upload, Program Groups</a>
6. <a href="https://eto-articles.socialsolutions.com/en/collections/1599664-end-user-management-alerts-workflow-approvals-caseloads">End User Management: Alerts, Workflow, Approvals, Caseloads</a>
7. <a href="https://eto-articles.socialsolutions.com/en/collections/1597577-reporting">Reporting</a>
8. <a href="https://eto-articles.socialsolutions.com/en/collections/1783637-eto-results">ETO Results</a>
9. <a href="https://eto-articles.socialsolutions.com/en/collections/2209126-legacy-efforts-points-of-service-barcode-sync">Legacy: Efforts, Points of Service, Barcode Sync</a>
10. <a href="https://eto-articles.socialsolutions.com/en/collections/1599710-hmis">HMIS</a>
11. <a href="https://eto-articles.socialsolutions.com/en/collections/1769183-release-notes">Release Notes</a>
12. <a href="https://eto-articles.socialsolutions.com/en/collections/1716454-videos">Videos</a>

We also have implemented Main Pages, which are master articles with links to a bunch of related articles. See the <a href="https://intercom.help/eto/en/articles/3008641-connect-what-is-eto-connect" rel="nofollow noopener noreferrer" target="_blank">ETO Connect Main Page</a> as an example. 

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