Open Word and click File
From File Click > Options
3. Click "Advanced"
4. Turn all Cut/Copy/Paste settings to "Keep Text Only" and Turn OFF Smart cut and paste
5. Now click "Proofing"
6. Choose "AutoCorrect Options"
7. Choose "Auto-formatting"
8. Clear "Straight quotes with smart quotes"
9. Choose "Auto-formatting as you type"
10. Clear "Straight quotes with smart quotes"
11. Copy and Paste from Word to ETO
You may still be copying over formatting, if your computer gives you the option to "Paste without formatting" or "Paste as plain text" choose that.
You can also Copy/Paste in to applications like "Notepad" to ensure all formatting is being striped from the Word document
Make sure you don't have any third party spell check / typing applications that may convert your text when copy/pasting