TouchPoints are the most common data point in ETO. This article will provide you with the building blocks to get started.

<a href="https://eto-articles.socialsolutions.com/en/articles/2940632-video-create-new-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Create New TouchPoint</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2940641-video-touchpoint-settings" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Settings</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2940746-video-edit-touchpoint-settings" rel="nofollow noopener noreferrer" target="_blank">Edit TouchPoint Settings</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2940723-video-enable-touchpoint-security" rel="nofollow noopener noreferrer" target="_blank">Enable TouchPoint Security</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2940752-video-edit-touchpoint-security" rel="nofollow noopener noreferrer" target="_blank">Edit TouchPoint Security</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2940730-video-add-questions-to-a-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Add Questions to a TouchPoint</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2940755-video-edit-questions-in-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Edit Questions in a TouchPoint</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2940761-video-manage-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Manage TouchPoints</a>

- <a href="https://eto-articles.socialsolutions.com/en/articles/2940632-video-create-new-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Create New TouchPoint</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2940641-video-touchpoint-settings" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Settings</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2940746-video-edit-touchpoint-settings" rel="nofollow noopener noreferrer" target="_blank">Edit TouchPoint Settings</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2940723-video-enable-touchpoint-security" rel="nofollow noopener noreferrer" target="_blank">Enable TouchPoint Security</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2940752-video-edit-touchpoint-security" rel="nofollow noopener noreferrer" target="_blank">Edit TouchPoint Security</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2940730-video-add-questions-to-a-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Add Questions to a TouchPoint</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2940755-video-edit-questions-in-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Edit Questions in a TouchPoint</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2940761-video-manage-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Manage TouchPoints</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2545698-manage-touchpoints-new-touchpoint" rel="nofollow noopener noreferrer" target="_blank">New TouchPoint</a>

<a href="https://intercom.help/eto/en/articles/3222098-manage-touchpoints-editing-existing-forms" rel="nofollow noopener noreferrer" target="_blank">Edit Existing TouchPoints</a>

<a href="https://intercom.help/eto/en/articles/3222047-manage-touchpoints-touchpoint-limitations" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Limitations </a>

<a href="https://intercom.help/eto/en/articles/2545699-manage-touchpoints-touchpoint-security" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Security</a>

- <a href="https://eto-articles.socialsolutions.com/en/articles/2545698-manage-touchpoints-new-touchpoint" rel="nofollow noopener noreferrer" target="_blank">New TouchPoint</a>
- <a href="https://intercom.help/eto/en/articles/3222098-manage-touchpoints-editing-existing-forms" rel="nofollow noopener noreferrer" target="_blank">Edit Existing TouchPoints</a>
- <a href="https://intercom.help/eto/en/articles/3222047-manage-touchpoints-touchpoint-limitations" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Limitations </a>
- <a href="https://intercom.help/eto/en/articles/2545699-manage-touchpoints-touchpoint-security" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Security</a>

<a href="https://intercom.help/eto/en/articles/3787714-touchpoint-settings-completion-restrictions" rel="nofollow noopener noreferrer" target="_blank">Completion Restrictions</a>

<a href="https://intercom.help/eto/en/articles/3787879-touchpoint-settings-update-period" rel="nofollow noopener noreferrer" target="_blank">Update Period</a>

<a href="https://intercom.help/eto/en/articles/3222065-enrollment-filter-settings" rel="nofollow noopener noreferrer" target="_blank">Enrollment Filter Settings</a>

<a href="https://intercom.help/eto/en/articles/2921451-touchpoint-settings-advanced-date-formatting" rel="nofollow noopener noreferrer" target="_blank">Advanced Date Formatting</a>

<a href="https://intercom.help/eto/en/articles/2545711-touchpoint-settings-save-progress-and-save-draft" rel="nofollow noopener noreferrer" target="_blank">Save Progress and Save Draft</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/5795556-touchpoints-touchpoint-identifiers-explained">Touchpoint Identifiers</a>

- <a href="https://intercom.help/eto/en/articles/3787714-touchpoint-settings-completion-restrictions" rel="nofollow noopener noreferrer" target="_blank">Completion Restrictions</a>
- <a href="https://intercom.help/eto/en/articles/3787879-touchpoint-settings-update-period" rel="nofollow noopener noreferrer" target="_blank">Update Period</a>
- <a href="https://intercom.help/eto/en/articles/3222065-enrollment-filter-settings" rel="nofollow noopener noreferrer" target="_blank">Enrollment Filter Settings</a>
- <a href="https://intercom.help/eto/en/articles/2921451-touchpoint-settings-advanced-date-formatting" rel="nofollow noopener noreferrer" target="_blank">Advanced Date Formatting</a>
- <a href="https://intercom.help/eto/en/articles/2545711-touchpoint-settings-save-progress-and-save-draft" rel="nofollow noopener noreferrer" target="_blank">Save Progress and Save Draft</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/5795556-touchpoints-touchpoint-identifiers-explained">Touchpoint Identifiers</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/6106625-manage-touchpoints-touchpoint-question-elements-main-page">TouchPoint Question Elements</a>

<a href="https://intercom.help/eto/en/articles/3159187-manage-touchpoints-question-settings-on-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Question Settings</a>

<a href="https://intercom.help/eto/en/articles/3159222-calculations" rel="nofollow noopener noreferrer" target="_blank">Calculations</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/3159268-manage-touchpoints-question-settings-conditional-rules" rel="nofollow noopener noreferrer" target="_blank">Conditional Rules </a>

<a href="https://intercom.help/eto/en/articles/3159270-reorder-fields" rel="nofollow noopener noreferrer" target="_blank">Reorder Fields</a>

<a href="https://intercom.help/eto/en/articles/3159278-multi-subject-level-responses" rel="nofollow noopener noreferrer" target="_blank">Multi-Subject Level Responses</a>

<a href="https://intercom.help/eto/en/articles/2982821-manage-touchpoints-pre-populate-answers" rel="nofollow noopener noreferrer" target="_blank">Pre-populate Answers</a>

<a href="https://intercom.help/eto/en/articles/3159285-remember-last-value" rel="nofollow noopener noreferrer" target="_blank">Remember Last Value</a>

- <a href="https://intercom.help/eto/en/articles/3159222-calculations" rel="nofollow noopener noreferrer" target="_blank">Calculations</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/3159268-manage-touchpoints-question-settings-conditional-rules" rel="nofollow noopener noreferrer" target="_blank">Conditional Rules </a>
- <a href="https://intercom.help/eto/en/articles/3159270-reorder-fields" rel="nofollow noopener noreferrer" target="_blank">Reorder Fields</a>
- <a href="https://intercom.help/eto/en/articles/3159278-multi-subject-level-responses" rel="nofollow noopener noreferrer" target="_blank">Multi-Subject Level Responses</a>
- <a href="https://intercom.help/eto/en/articles/2982821-manage-touchpoints-pre-populate-answers" rel="nofollow noopener noreferrer" target="_blank">Pre-populate Answers</a>
- <a href="https://intercom.help/eto/en/articles/3159285-remember-last-value" rel="nofollow noopener noreferrer" target="_blank">Remember Last Value</a>
- <a href="https://intercom.help/eto/en/articles/3159288-view-only" rel="nofollow noopener noreferrer" target="_blank">View Only</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2545707-touchpoints-recording-a-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Recording a TouchPoint</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2545701-collections-recording-a-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Recording a Collection TouchPoint</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2864905-recording-multiple-participant-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Recording a Multiple Participant TouchPoint</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/2545709-touchpoints-view-participant-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Participant TouchPoints</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/3269046-collections-view-collections-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Collection TouchPoints</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/3269034-view-entity-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Entity TouchPoints</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/3269025-families-view-family-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Family TouchPoints</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/3269004-view-general-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing General TouchPoints</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/3269066-view-anonymous-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Anonymous TouchPoints</a>

- <a href="https://eto-articles.socialsolutions.com/en/articles/2545707-touchpoints-recording-a-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Recording a TouchPoint</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2545701-collections-recording-a-touchpoint" rel="nofollow noopener noreferrer" target="_blank">Recording a Collection TouchPoint</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2864905-recording-multiple-participant-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Recording a Multiple Participant TouchPoint</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/2545709-touchpoints-view-participant-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Participant TouchPoints</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/3269046-collections-view-collections-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Collection TouchPoints</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/3269034-view-entity-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Entity TouchPoints</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/3269025-families-view-family-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Family TouchPoints</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/3269004-view-general-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing General TouchPoints</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/3269066-view-anonymous-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Viewing Anonymous TouchPoints</a>

<a href="https://intercom.help/eto/en/articles/2943226-video-recommended-touchpoint-reports" rel="nofollow noopener noreferrer" target="_blank">Recommended TouchPoint Reports</a>

<a href="https://intercom.help/eto/en/articles/3185494-standard-reports-touchpoint-response-report" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Response Report</a>

<a href="https://intercom.help/eto/en/articles/3185480-standard-reports-touchpoint-submission-report-general" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Submission Report (General)</a>

<a href="https://intercom.help/eto/en/articles/3185474-standard-reports-touchpoint-submission-report-participant" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Submission Report (Participant)</a>

<a href="https://intercom.help/eto/en/articles/3185485-standard-report-touchpoint-submission-report-entity" rel="nofollow noopener noreferrer" target="_blank">TouchPoint submission Report (Entity)</a>

<a href="https://intercom.help/eto/en/articles/2765290-standard-reports-touchpoint-flat-file" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Flat File</a>

<a href="https://intercom.help/eto/en/articles/3779530-aggregate-touchpoint-report" rel="nofollow noopener noreferrer" target="_blank">Aggregate TouchPoint Report</a>

- <a href="https://intercom.help/eto/en/articles/2943226-video-recommended-touchpoint-reports" rel="nofollow noopener noreferrer" target="_blank">Recommended TouchPoint Reports</a>
- <a href="https://intercom.help/eto/en/articles/3185494-standard-reports-touchpoint-response-report" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Response Report</a>
- <a href="https://intercom.help/eto/en/articles/3185480-standard-reports-touchpoint-submission-report-general" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Submission Report (General)</a>
- <a href="https://intercom.help/eto/en/articles/3185474-standard-reports-touchpoint-submission-report-participant" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Submission Report (Participant)</a>
- <a href="https://intercom.help/eto/en/articles/3185485-standard-report-touchpoint-submission-report-entity" rel="nofollow noopener noreferrer" target="_blank">TouchPoint submission Report (Entity)</a>
- <a href="https://intercom.help/eto/en/articles/2765290-standard-reports-touchpoint-flat-file" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Flat File</a>
- <a href="https://intercom.help/eto/en/articles/3779530-aggregate-touchpoint-report" rel="nofollow noopener noreferrer" target="_blank">Aggregate TouchPoint Report</a>

<a href="https://intercom.help/eto/en/articles/2545588-standard-touchpoint-universe-new" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Universe NEW</a>

<a href="https://intercom.help/eto/en/articles/4557771-touchpoint-date-objects-universe" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Date Objects</a>

<a href="https://intercom.help/eto/en/articles/3978528-collections-reporting-on-collection-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Reporting on Collection TouchPoints</a>

<a href="https://intercom.help/eto/en/articles/2545571-how-to-find-response-id-in-eto-and-eto-results" rel="nofollow noopener noreferrer" target="_blank">How to find Response ID</a>

<a href="https://intercom.help/eto/en/articles/3296529-reporting-data-refresh-schedule" rel="nofollow noopener noreferrer" target="_blank">Data Refresh Schedule</a>

<a href="https://intercom.help/eto/en/articles/4340323-flat-and-unflat-touchpoint-participant-data-access" rel="nofollow noopener noreferrer" target="_blank">Flat and Unflat TouchPoint Participant Access</a>

<a href="https://intercom.help/eto/en/articles/3667644-flag-the-most-recent-response-unflattened-data" rel="nofollow noopener noreferrer" target="_blank">Flag the Most Recent Response</a>

- <a href="https://intercom.help/eto/en/articles/2545588-standard-touchpoint-universe-new" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Universe NEW</a>
- <a href="https://intercom.help/eto/en/articles/4557771-touchpoint-date-objects-universe" rel="nofollow noopener noreferrer" target="_blank">TouchPoint Date Objects</a>
- <a href="https://intercom.help/eto/en/articles/3978528-collections-reporting-on-collection-touchpoints" rel="nofollow noopener noreferrer" target="_blank">Reporting on Collection TouchPoints</a>
- <a href="https://intercom.help/eto/en/articles/2545571-how-to-find-response-id-in-eto-and-eto-results" rel="nofollow noopener noreferrer" target="_blank">How to find Response ID</a>
- <a href="https://intercom.help/eto/en/articles/3296529-reporting-data-refresh-schedule" rel="nofollow noopener noreferrer" target="_blank">Data Refresh Schedule</a>
- <a href="https://intercom.help/eto/en/articles/4340323-flat-and-unflat-touchpoint-participant-data-access" rel="nofollow noopener noreferrer" target="_blank">Flat and Unflat TouchPoint Participant Access</a>
- <a href="https://intercom.help/eto/en/articles/3667644-flag-the-most-recent-response-unflattened-data" rel="nofollow noopener noreferrer" target="_blank">Flag the Most Recent Response</a>

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<a href="https://intercom.help/eto/en/articles/3281843-approvals-main-page" rel="nofollow noopener noreferrer" target="_blank">Approvals</a>

<a href="https://intercom.help/eto/en/articles/3224433-approvals-creating-a-new-approval-form" rel="nofollow noopener noreferrer" target="_blank">Creating an Approval Form</a>

<a href="https://intercom.help/eto/en/articles/3224417-approvals-security-for-approval-forms" rel="nofollow noopener noreferrer" target="_blank">Setting Approval Security</a>

<a href="https://intercom.help/eto/en/articles/2952161-workflow-alerts-approvals-recipients" rel="nofollow noopener noreferrer" target="_blank">Creating Recipient Groups</a>

<a href="https://intercom.help/eto/en/articles/3224449-approvals-approval-forwarding" rel="nofollow noopener noreferrer" target="_blank">Forwarding Approvals</a>

<a href="https://intercom.help/eto/en/articles/3347228-approvals-my-work-view-approvals" rel="nofollow noopener noreferrer" target="_blank">View Approvals | My Work</a>

<a href="https://intercom.help/eto/en/articles/3185436-approvals-new-approval-notification-email" rel="nofollow noopener noreferrer" target="_blank">Viewing Approvals | Email</a>

<a href="https://intercom.help/eto/en/articles/3185443-approvals-approval-notification-dashboard-message" rel="nofollow noopener noreferrer" target="_blank">Viewing Approvals | Dashboard Messages</a>

<a href="https://intercom.help/eto/en/articles/3425453-video-create-recipient-groups" rel="nofollow noopener noreferrer" target="_blank">VIDEO | Create Recipient Groups</a>

<a href="https://intercom.help/eto/en/articles/3425456-video-manage-recipient-groups" rel="nofollow noopener noreferrer" target="_blank">VIDEO | Manage Recipient Groups</a>

- <a href="https://intercom.help/eto/en/articles/3224433-approvals-creating-a-new-approval-form" rel="nofollow noopener noreferrer" target="_blank">Creating an Approval Form</a>
- <a href="https://intercom.help/eto/en/articles/3224417-approvals-security-for-approval-forms" rel="nofollow noopener noreferrer" target="_blank">Setting Approval Security</a>
- <a href="https://intercom.help/eto/en/articles/2952161-workflow-alerts-approvals-recipients" rel="nofollow noopener noreferrer" target="_blank">Creating Recipient Groups</a>
- <a href="https://intercom.help/eto/en/articles/3224449-approvals-approval-forwarding" rel="nofollow noopener noreferrer" target="_blank">Forwarding Approvals</a>
- <a href="https://intercom.help/eto/en/articles/3347228-approvals-my-work-view-approvals" rel="nofollow noopener noreferrer" target="_blank">View Approvals | My Work</a>
- <a href="https://intercom.help/eto/en/articles/3185436-approvals-new-approval-notification-email" rel="nofollow noopener noreferrer" target="_blank">Viewing Approvals | Email</a>
- <a href="https://intercom.help/eto/en/articles/3185443-approvals-approval-notification-dashboard-message" rel="nofollow noopener noreferrer" target="_blank">Viewing Approvals | Dashboard Messages</a>
- <a href="https://intercom.help/eto/en/articles/3425453-video-create-recipient-groups" rel="nofollow noopener noreferrer" target="_blank">VIDEO | Create Recipient Groups</a>
- <a href="https://intercom.help/eto/en/articles/3425456-video-manage-recipient-groups" rel="nofollow noopener noreferrer" target="_blank">VIDEO | Manage Recipient Groups</a>

Parent and Child Forms (Primary and Sub Forms)

<a href="https://intercom.help/eto/en/articles/3978884-touchpoints-parent-and-sub-form-relationships" rel="nofollow noopener noreferrer" target="_blank">Parent and Child Form Relationship</a>

<a href="https://eto-articles.socialsolutions.com/en/articles/3269068-touchpoints-recording-touchpoint-sub-forms" rel="nofollow noopener noreferrer" target="_blank">Recording Sub Forms</a>

- <a href="https://intercom.help/eto/en/articles/3978884-touchpoints-parent-and-sub-form-relationships" rel="nofollow noopener noreferrer" target="_blank">Parent and Child Form Relationship</a>
- <a href="https://eto-articles.socialsolutions.com/en/articles/3269068-touchpoints-recording-touchpoint-sub-forms" rel="nofollow noopener noreferrer" target="_blank">Recording Sub Forms</a>

Videos

Creating TouchPoints

TouchPoint Settings

TouchPoint Question Elements

Question Settings

Recording/Viewing TouchPoints

Standard TouchPoint Reports

Helpful Reporting on TouchPoint Articles

Approvals

Parent and Child Forms (Primary and Sub Forms)