TouchPoints | TouchPoint Identifiers Explained
Updated over a week ago

When editing a TouchPoint's settings, you may notice an option for TouchPoint Identifiers. When enabled, the identifier will appear in a column on the View Participant TouchPoints page

Identifiers can be useful for differentiating between TouchPoint responses when a user has taken the same TouchPoint multiple times.

You can set the identifier to populate with the following options:

  • Use current program name as Identifier

  • Automatically generate Identifier

  • Allow user to create Identifier

  • None

The first option uses the Program Name as the identifier. This can be useful if the participant takes the TouchPoint from multiple programs.

The second option will make a string of text by concatenating:

  • The participant's initials,

  • Your Site ID (viewable in the Who am I? page)

  • The Participant Site ID

  • The Form ID followed by a hyphen

  • How many times this TouchPoint has been taken. Keep in mind that deleted responses will still be counted in this number, so if a user has two responses, and deletes one, the next one entered will still have a 3 at the end.

This option is useful because it can create a unique value for each response, which can help with data aggregation.

The third option will allow a user to type in an identifier themselves. This also has an option to make this a required field. When users put in the identifier themselves, it can be used to mark a TouchPoint response and offer a snippet of the information in the response.

The last option (which is also the default) is to not use an identifier. Some TouchPoints may not need an identifier, so this gives the Administrators the option to turn them off


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