Attention: Social Solutions is now Bonterra. Please bear with us as we update our screenshots to match our new name.
It may be in your interest to know what users are active in your system and how many users are accessing your system. There are a couple ways to extract this information.
Accessing at-a-glace Active User Count
Login to ETO
Manage User Accounts
Show all sites
Filter username not equal to “bonterra”.
Only authentic Bonterra.com accounts will be filtered out of Bonterra active user counts.
See bottom of page
This account has 25 users in the entire Enterprise.
List of Active Users - ETO Results
Access the reporting Dashboard
Open a new report from the reporting dashboard.
Choose a universe
Choose the Standard Staff Universe
Build a query
Choose "Name" and "Email" (Add "Login Date" to see most recent Logins)
In the query filters you should use
[Is Disabled] = No
[Site Name] = Is Not Null (or only include Active / desired sites)
[Role] Not Equal to "Developer"
[Email] Different from pattern "%bonterra%" Only authentic Bonterra.com accounts will be filtered out of Bonterra active user counts.
Refine the Data / Return Results
You now have a return of all active accounts in your system. You can include more information in your Results Objects, or include other filters to narrow down results.
If you included "Login Date" Click in to the column and in the upper FX bar, write in =Max([Login Date]). Press Enter to return each users maximum Login Date.
Right click the email section and click "Insert" >"Count", this will produce a to count at the bottom of the page.
Export the report to Excel.
Save the Report to a Public of Favorite folder as an "Active User Count" report
List of Active Users - Query Wizard
Step 1: Go to Wizards > Query Wizards > Select "Staff" as the Subject Type
Step 2: Select "Staff Information"
Step 3: Choose the Information you'd like to see. To get a list of active users, I've included "Disabled" , "Site Name", and "Email"
Step 4: Returned is a list of users. If users have access to multiple sites, their names will be listed for every site they have access to.
Step 5: You can export the report to Excel and count unique emails; be sure you are checking on who is/isn't disabled in the sites.