Response ID is used in the following ways:
to identify specific responses to TouchPoints
to add context in Results
to count unique responses
to update existing responses in Batch Upload
to assist our SQL team during investigation
Navigate to the specific response that you want the Response ID for.
This can be accomplished by navigating through View Participant/Entity/General/Collection/Family/Anonymous TouchPoints or via a Dashboard part.
Click on the view icon for the response.
When viewing the response, right click somewhere on the ETO screen and select Properties from the pop-up menu.
In the Address: (URL) section, hold down the left mouse button and move your mouse down to scroll/highlight the text contained in the field.
There will be a section of the URL that looks like ResponseID=X. X represents the Response ID.
An example of the Address URL is as follows: https://secure.etosoftware.com/SingleForm/PreviewForm.aspx?ResponseID=1...
Note: You may also run a TouchPoint Flat File report to generate the TouchPoint Response IDs. This can be found in the "TouchPoint Reports" section of the View Reports page.
In ETO Results:
In custom universes with flattened TouchPoint responses, Response ID is an object contained in each TouchPoint folder.
In the Standard TouchPoint Universe NEW and all other unflattened TouchPoint universes, Response Unique Identifier is an object contained in the TouchPoints folder.