On occasion, you may find that Delete Fakes did not capture all of your fake participants. Delete Fakes captures participants named with a First or Last name of "Fake",

However if you have participants named Mickey Mouse, Donald Duck, and Daisy Duck, delete fakes will not recognized these as Fake participants.

You may preform a Batch Upload to adjust these participants names to Fake, this will capture them in the Delete Fakes results.

Instructions

Step 1 - Change Duplicate Check Settings

DO NOT INDLUDE FIRST OR LAST NAME AS A DUPLCAITE CHECK SETTING

Recommended: Exact Match on Case Number or any unique and required field

The duplicate check settings allows the Batch Upload to determine if this is a new or existing participant. Our goal is to update

Step 2 - Generate a Template for Batch Upload Participant

Step 3 - Remove unrequired demos, non-duplicate check setting demos, and program information from the file.

Step 4 - Upload the file. Always test with 1-2 rows of data.

Step 5 - Choose the first option: Use My File to upload all demographics in ETO Software

Step 6 - Continue.

Step 7- Verify that the participants were updated, not inserted.

If they were inserted, use Delete Fakes to remove them and check your duplicate check settings before attempting another upload.

If they were updated, Delete Fakes to delete!

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