In Real Time

New Demographics (in the Standard Participant Universe only)

  • New Participants
  • New Assessments and Assessment data
  • New Points of Service and Effort data
  • New Entities

Every 15 minutes

 refresh can extend beyond this time for large sets of data

  • Data coming from a shared Query Wizard Universe
  • Data coming from the Standard Touchpoints Universe NEW
  • Details within TouchPoint folders in the flattened universe: ¬†Entity Name

Top of the Hour

  • New User Account with any access level added (user can access ETO Results)
  • Add a program to an existing Staff level account (staff can see data from that program
  • New Query Wizard shared universe


  • New Demographics/Edits to Demographics (with flattened demographics)
  • Linked Query Wizard Universe data updates
  • New TouchPoint Forms or elements added to an existing form

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