In Real Time

New Demographics (in the Standard Participant Universe only)

  • New Participants

  • New Assessments and Assessment data

  • New Points of Service and Effort data

  • New Entities

Every 15 minutes

 refresh can extend beyond this time for large sets of data

  • Data coming from a shared Query Wizard Universe

  • Data coming from the Standard TouchPoints Universe NEW

  • Details within TouchPoint folders in the flattened Universe:¬†Entity Name

Top of the Hour

  • New User Account with any access level added (User can access ETO Results)

  • Add a Program to an existing Staff level account (staff can see data from that Program

  • New Query Wizard shared Universe

Overnight

  • New Demographics/Edits to Demographics (with flattened demographics)

  • Linked Query Wizard Universe data updates

  • New TouchPoint Forms or elements added to an existing form

Did this answer your question?