Delete Multiple TouchPoint Responses


Updated over a week ago

If at all possible, we recommend using built-in ETO features to delete data including TouchPoint responses. However, there may be a situation where you need a large amount of responses deleted.

If this is the case, please contact your ASC or our Support Team.
Other items you will need to provide: 

  1. Written explicit consent for the request

  2. An Excel file containing the Response IDs to be deleted

  3. The TouchPoint name and/or Form ID

  4. Your "Who Am I?" information 

Please note that this type of request may be billable. Our Support Team will discuss this with you prior to taking any action.

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