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Enterprise, Site, and Program Structure

How the various levels of ETO function and interact with one another

Updated over a week ago

Upon first introduction to ETO software, the structure of the software may seem a little confusing. To clarify the various levels of the system:

  • The Enterprise is the biggest bucket.

  • Within the Enterprise are smaller buckets called Sites.

  • Within each Site are even smaller buckets called Programs.

Enterprise is the broadest category, and represents a collection of Sites that provide services in individual Programs. In ETO, the Enterprise is the organization you work for. It is the web address that you navigate to when you go to use ETO.

Sites are often broken down based on geographic location or Program area. Some organizations may only have a need for one Site, while others may have many.

Programs are often based on where in the organization's process the participant is. For example, a Site might have an Intake Program and an Alumni Program. Programs may also be based on the types of services an organization provides. For example, an After School Activities Site might have an Art Program and a Soccer Program. These Programs may be identical across other Sites, or have a few to no similarities depending on how the organization's workflow is structured.

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