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Manage TouchPoints | TouchPoint Identifiers
Manage TouchPoints | TouchPoint Identifiers
Updated over a week ago

When editing a TouchPoint's settings, you may notice an option for TouchPoint Identifiers. When enabled, the identifier will appear in a column on the View Participant TouchPoints page.

Identifiers can be useful for differentiating between TouchPoint responses when a user has taken the same TouchPoint multiple times.

You can set the identifier to populate with the following options:

  • Use current Program name as Identifier

    • This uses the Program Name as the identifier. This can be useful if the Participant takes the TouchPoint from multiple Programs.

  • Automatically generate Identifier

    • This will make a string of text by concatenating:

      • The participant's initials,

      • Your Site ID (viewable in the Who am I? page)

      • The Participant Site ID

      • The Form ID followed by a hyphen

      • How many times this TouchPoint has been taken.

        • Note: Keep in mind that deleted responses still count towards this number; if a user has two responses and deletes one, the next response will have a '3' at the end.

    • This option is useful because it can create a unique value for each response which can help with data aggregation.

  • Allow user to create Identifier

    • This allows a user to type in an identifier themselves. It also has the option to make this a required field. When users put in the identifier themselves, it can be used to mark a TouchPoint response and offer a snippet of the information in the response.

  • None

    • The default option is to not use an identifier. Some TouchPoints may not need an identifier, so this gives administrators the option to turn them off.


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