Our offices are open from Monday - Friday, 7:00 AM to 7:00 PM CT except on the following holidays.
During holidays, please open a support ticket through the Portal or by emailing eto@bonterratech.com. All non-critical support inquiries will be addressed the next business day.
Status Page
Please see our scheduled maintenance, unscheduled maintenance and any open incidents on our status page.
After-Hours Critical Support
Please see how to contact our teams in the case of a critical incident.
Observed Holidays
Holiday | Date |
New Year’s Day | Monday, January 1, 2024 |
Martin Luther King Jr. Day & Civil Rights Day | Monday, January 15, 2024 |
Presidents’ Day | Monday, February 19, 2024 |
Cesar Chavez Day (observed) | Friday, March 29, 2024 |
Bonterra Self-Care Day | Friday, April 26, 2024 |
Memorial Day | Monday, May 27, 2024 |
Juneteenth | Wednesday, June 19, 2024 |
Independence Day | Thursday, July 4, 2024 |
Women’s Equality Day | Monday, August 26, 2024 |
Labor Day | Monday, September 2, 2024 |
Indigenous Peoples’ Day | Monday, October 14, 2024 |
Thanksgiving | Thursday, November 28, 2024 |
Day After Thanksgiving | Friday, November 29, 2024 |
Christmas Eve | Tuesday, December 24, 2024 |
Christmas Day | Wednesday, December 25, 2024 |