1. Click "Tools" on Internet Explorer browser menu OR click the Gear Icon in the top right hand corner.
2. Select "Internet options" from the drop-down menu.
3. Click on the "Advanced" tab.
4. Click "Reset."
5. In the Pop-Up Box, Click "Reset".
- Selecting "Delete Personal Settings" is optional
6. Click "Close".
7. Close and re-open your Internet Explorer browser.