This article describes the steps needed to locate your Reporting (Live Office) Server in the case you are experiencing issues with ETO Results. Support will need all of the information populated on the screen.
Open a new tab in your internet browser
Copy & paste this link into your browser: https://results.etosoftware.com/host.jsp
You will be taken to a page with information that looks like the screenshot below
4. Provide the Support Representative this information if requested.