This feature is the Merge Duplicates for entities. It allows you to merge two similar or duplicate entities into one Master. 

Note: This feature is not designed to merge entity contacts. 

To Merge Duplicate:

  1. In Navigation Bar, select Site Administration.
  2. Click on Merge Entities.
  3. Search by (partial) entity name for the duplicate records.
  4. Only two records can be merged at one time. Check the boxes next to the two entities to be merged and click Continue. (Only entities that are NOT Enterprise level will appear).
  5. The next screen prompts you to select a “Master” record. All other information associated with both records will be merged into the master copy: assessments, efforts, processes, employment records and referrals, etc. It is recommended that the Entity record with the most complete attribute information be chosen as the master. However, any attributes on the copy will be lost and attributes on the master will be retained. The merged record will retain all other information from both the copy and master – assessments, efforts, processes, employment records and referrals, etc.
  6. Click Continue to complete the merge.

If your Entities are Enterprise level, you will need to use the Duplicate Entities feature. 

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