Upon first introduction to ETO software, the structure of the software may seem a little confusing. To clarify the various levels of the system:

Enterprise is the broadest category, and represents a collection of sites that provide services in individual programs. In ETO, the enterprise is the organization you work for. It is the web address that you navigate to when you go to use ETO. An example of an enterprise is Goodwill Industries. Their sites are organized by locations and each site has programs which may or may not be the same.

Sites are typically broken down based on geographic location or program area. Some organizations will only have a need for one site while others will have many. In reference to the Goodwill Industries example, their sites are organized by locations. They might have a Maryland site (295), a Florida site (215), and a Colorado (235) site.

Programs are usually based on the location in the organization's process that the participant is. For example, a site might have an Intake program and an Alumni program. In another example, an After School Activities site might have an Art program and a Soccer program. In the Goodwill example, they may have programs such as Intake, Good Guides, Housing, and Beyond Work. These programs may be identical to those of another site, have a few similarities, or be completely different.

When attempting to understand the structure, think about it like this:

  • The enterprise is the biggest bucket
  • Within the enterprise are two smaller buckets called sites.
  • Within each site are three even smaller buckets called programs.

Graphically, this would look like:

Using the Goodwill example above, their structure would look like this:

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