This page deals with a setting for individual questions added to a form when managing TouchPoints.

For each individual question on a form, you can check an option called “Should data recorded against this element be sequenced and aggregated over time?” You must enable this setting in order for the following dimensions to be populated in the Standard TouchPoint Universe for reporting:

  • Amount of Change 
  • Aggregated Value 
  • Number of Efforts Since Change 
  • Number of Days Since Enrollment in Program 
  • Aggregated Amount of Change 
  • Days Since First Record 
  • Days Between Change 
  • Most Recent 
  • Sequence Order

All existing elements will have this setting enabled by default following the 2016.7 release. It can be turned off by unchecking the box on the element. Post 2016.7, any element added to a TouchPoint (new or old) will not have this setting checked. You will need to check it for all elements you want sequenced and aggregated.

The developer-only setting found on the TouchPoint Settings page will override any settings at the individual element level, so check with your Site Administrator if you are not seeing data you expect to be available for reporting.

In-Depth Instructions

Step 1 – Navigate to Manage TouchPoints.

Step 2 – Either find the question you would like to edit or create a new question.

Step 3 – Check the box next to "Should data recorded against this element be sequenced and aggregated over time."

Step 4 – Click the Save button to save your changes.

Summary: If responses already existed for the element before you turned on aggregation, you will see a Request Aggregation/Sequence Refresh button on the Reporting Status page. Clicking this button will allow for the re-aggregation of existing data to populated the noted dimensions.

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