The Multi-Subject Level Response is useful when a response should apply to all Users within a Collection or Multiple Participant TouchPoint.


Steps: 

  1. Expand Navigation Bar (if applicable).

  2. Select "Site Administration"

  3. Select "Manage TouchPoints" 

  4. Click "Edit" for the appropriate TouchPoint 

  5. Click Question Settings 

  6. Select Multi-Subject Level Responses from the drop-down This is called "Collections Level Responses" for Collection types. 

  7. Check the box(es) associated with the question(s) that should apply to multiple subjects.

  • A check indicates that the question will be answered once and applied to all when taken for multiple subjects at the same time 

  • You can also uncheck a box that you no longer wish to apply to multiple subjects 

    8. Click Save 

FAQ:

Question:

When recording a TouchPoint for multiple Participants or a Collection, why does the data disappear from the All tab?

Answer:

The Multi-Subject Level Response setting allows questions on a form (TouchPoints, Referral Forms, Collection Types) to be collected once for all subjects in a multiple-subject response (Family, Collection, Multiple Participants or Multiple Entities). This setting can be managed via View Screen Settings or by editing each question individually.


After being saved, Multi-Subject Level Responses will keep the response on the All tab due to the response applying to all Participants/Entities within the Form. The questions that apply only to an individual will not remain on the All tab after the form is saved. Multi-Subject Level Responses will show as two avatars rather than one on the All tab:

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